Apply Buddy
support@applybuddy.ai | (123) 456-7899 | Silicon Valley, CA
Professional Summary
Executive General Manager with 20+ years in the death care industry. Expert in turning around underperforming locations, managing multi-site funeral home and cemetery combinations, and driving revenue through strategic pre-need programs. Dedicated to upholding the highest ethical standards.
Professional Experience
- Oversee P&L and operations for 8 funeral home locations and 2 cemeteries in the Midwest region.
- Increased total case volume by 15% and merchandise sales by 22% over 5 years.
- Led the due diligence and integration process for the acquisition of 2 competitor firms.
- Developed a regional leadership training program to identify and mentor future Location Managers.
- Managed a staff of 25, including directors, embalmers, and administrative personnel.
- Oversaw a $2M facility renovation that modernized the visitation suites and prep room.
- Maintained a 99% family satisfaction rating on post-service surveys.
Skills
P&L Management, Multi-Site Operations, Strategic Marketing, Acquisitions & Mergers, Staff Development, Community Relations, Cemetery Management, Pre-Need Strategy
Education
Certifications
- Licensed Funeral Director and Embalmer
- Certified Funeral Service Practitioner (CFSP)