Senior LevelCrew Member Resume Example

Even without the formal 'supervisor' title, show you performed the function: assigning stations, resolving guest escalations, training new hires, and being trusted to close or open independently. Certifications like Shift Leadership or Train-the-Trainer help validate that scope on paper.

Yes- list them regardless of whether they were mandatory, since they prove you were trusted to train others and followed a structured coaching method, which reads stronger than simply claiming 'trained new hires' without backing.

Estimate conservatively from what you observed: how many people you trained, roughly how much faster your shift ran after a process change, or how consistently your team passed audits. Specific, honest estimates beat vague claims of 'improved efficiency' every time.