Apply Buddy
support@applybuddy.ai | (123) 456-7899 | Silicon Valley, CA
Professional Summary
Senior Academic Advisor and team lead with over a decade guiding students and advisors across DegreeWorks and Banner. Drives department retention strategy, early-alert adoption, and advisor training.
Professional Experience
- Lead a team of 12 advisors, standardizing degree-audit and appointment workflows that cut average student wait time in half.
- Chair the college retention committee, piloting a first-year check-in protocol that lifted fall-to-spring persistence 6% college-wide.
- Rolled out the Navigate early-alert platform, training staff and reducing midterm-deficiency counts by 20%.
- Advised a 350-student caseload, raising one-year retention from 78% to 85% through proactive outreach.
- Coordinated advising for a 200-student first-generation TRIO cohort, raising persistence to 88%.
- Onboarded and mentored three new advisors on DegreeWorks, FERPA, and caseload management.
- Managed a 300-student caseload and processed 150+ transfer credit evaluations annually.
- Delivered advising and registration for 600+ students across summer orientation each year.
- Documented FERPA-compliant notes across 900+ annual student contacts.
Skills
Advisor Training, Retention Strategy, DegreeWorks, Banner SIS, FERPA Compliance, Early-Alert Systems, Caseload Management, Program Leadership
Education
Certifications
- NACADA Academic Advising Certificate
- NACADA Emerging Leaders Program