Entry LevelSystem Administrator Resume Example

Use this free entry levelsystem administrator resume sample as your starting point, then tailor it for your experience level and target job.

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System Administrator Resume Template (entry level)

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Professional Summary

Entry-level System Administrator transitioning from help desk, with hands-on Windows Server, Active Directory, and endpoint deployment experience. CompTIA A+ and Network+ certified with a strong ticket-resolution record.

Professional Experience

Junior System AdministratorJun 2025 - Present

Cornerstone IT Services, Columbus, OH

Provision and deprovision Active Directory accounts and manage group membership for 200 users.
Resolve 60+ tier-1 and tier-2 tickets weekly in ServiceNow with a 95% first-contact resolution rate.
Image and deploy endpoints via MDT and Intune and support Microsoft 365 licensing and mailboxes.

Skills

Windows Server, Active Directory, Ticketing (ServiceNow), PowerShell Basics, Endpoint Imaging, Microsoft 365, Troubleshooting, Networking Basics

Education

A.A.S. Information TechnologyMay 2025

Columbus State Community College

Certifications

CompTIA A+
CompTIA Network+
Microsoft Certified: Azure Fundamentals (AZ-900)
ITIL 4 Foundation

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Key Skills for System Administrator

Windows ServerActive DirectoryTicketing (ServiceNow)PowerShell BasicsEndpoint ImagingMicrosoft 365TroubleshootingNetworking Basics

ATS Keywords for System Administrator

Use these naturally in your summary, skills, and experience when they reflect your background.

System AdministratorWindows ServerActive DirectoryHelp DeskPowerShellTicketingServiceNowImagingCompTIA A+Network+Microsoft 365Troubleshooting

How to Write an Entry Level System Administrator Resume

An entry-level system administrator resume should prove you can resolve tickets reliably and handle core Windows and Active Directory tasks, not just that you like computers. Anchor it in the platforms you have touched, your ticket-resolution record, endpoint deployment work, and certifications like CompTIA A+ and Network+.

Resume Writing Tips

Show your ticket record

State ticket volume and a resolution metric, such as 60+ tickets weekly at 95% first-contact resolution, since reliable, high-quality support is the clearest early evidence that you can be trusted with users and systems.

Name the platforms you touched

List concrete work like managing Active Directory accounts, imaging endpoints, and supporting Microsoft 365, rather than a skills grid, so a manager sees you have done real administration, not only studied it.

Lead with certifications

Put CompTIA A+, Network+, or an Azure fundamentals cert near the top, since they clear ATS filters and signal baseline competence when you do not yet have years of infrastructure ownership.

Skills to Highlight

Active Directory

Describe provisioning accounts, managing groups, and resetting passwords, showing you understand identity management rather than just listing AD as a skill.

Windows Server

Mention any server tasks you performed, such as file shares, print services, or basic role configuration, to prove exposure beyond the desktop.

Ticketing / ServiceNow

Cite the ITSM platform you used and your resolution and first-contact metrics, since managers value an admin who documents and closes work cleanly.

PowerShell Basics

Note any scripts you wrote or ran, even simple bulk account or reporting scripts, to show you are starting to automate rather than click through everything manually.

Common Questions

I'm moving from help desk, how do I position that?

Frame help-desk work as the foundation: quantify ticket volume and resolution rates, then highlight any systems tasks you took on, like AD account management or imaging, since that progression is exactly how most sysadmins start and managers expect it.

Which certifications should I prioritize first?

CompTIA A+ and Network+ are strong entry markers, and an Azure or AWS fundamentals cert signals cloud awareness. They clear ATS filters and prove baseline knowledge, so list them prominently while you build the hands-on experience that carries more weight later.

How do I show skill without owning infrastructure yet?

Download this free Help Desk Technician resume example for 2026. ATS-optimized template with user support, issue triage, and service desk operations.

Service Desk OperationsIssue TriageRemote Troubleshooting

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