Apply Buddy
support@applybuddy.ai | (123) 456-7899 | Silicon Valley, CA
Professional Summary
Senior Sales Coordinator with 8+ years leading teams focused on supporting sales reps with quotes, proposals, and order entry, maintaining accurate opportunities and account data in CRM, and tracking pipeline activity and preparing forecast reports. Drives operational improvements, coaching, and high-quality outcomes in fast-paced environments.
Professional Experience
- Led a team of 11 staff overseeing supporting sales reps with quotes, proposals, and order entry and maintaining accurate opportunities and account data in CRM across regional client portfolios and recurring revenue programs.
- Standardized procedures for tracking pipeline activity and preparing forecast reports and coordinating with operations to ensure on-time fulfillment, improving key quality metrics by 19% year over year.
- Partnered with leadership on staffing plans, audits, and continuous improvement initiatives.
- Served as senior resource for following up with customers on documentation and renewals and frontline escalation management.
- Coached peers on best practices, communication standards, and risk mitigation.
- Supported performance reporting and policy updates during operational changes.
- Provided direct support for supporting sales reps with quotes, proposals, and order entry while maintaining accurate documentation and follow-up.
- Collaborated with interdisciplinary teams to resolve service barriers quickly.
- Recognized for reliability, professionalism, and strong stakeholder communication.
Skills
Sales Pipeline Support, CRM Data Management, Quote Preparation, Order Processing, Territory Support, Forecast Reporting, Customer Follow-Up, Cross-Functional Coordination
Education
Certifications
- Salesforce Certified Associate
- HubSpot Sales Software Certification