Senior LevelClaims Adjuster Resume Example

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Claims Adjuster Resume Template (senior level)

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Professional Summary

Senior Claims Manager with 15+ years of experience in complex litigation and large loss management. Proven track record of minimizing indemnity exposure through strategic negotiation and leading high-performance adjusting teams.

Professional Experience

Claims ManagerJan 2018 - Present

National General Assurance, Phoenix, AZ

Oversee a unit of 15 senior adjusters handling commercial liability claims.
Possess settlement authority up to $1M; manage litigation strategy with outside counsel.
Implemented a new digital file review process that improved audit scores by 20%.

Senior Litigation AdjusterMar 2012 - Dec 2017

Guardian Insurance, Phoenix, AZ

Managed a caseload of high-exposure bodily injury and construction defect claims.
Negotiated favorable settlements in mediation, saving the company an average of 15% off reserve limits.
Mentored junior adjusters on coverage analysis and statement taking.

Skills

Litigation Management, Large Loss Adjusting, Reserve Authority ($500k+), Team Leadership, Coverage Analysis, Subrogation, Regulatory Compliance

Education

BA Business LawMay 2010

University of Arizona

Certifications

Senior Claim Law Associate (SCLA)
Chartered Property Casualty Underwriter (CPCU)

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Key Skills for Claims Adjuster

Litigation ManagementLarge Loss AdjustingReserve Authority ($500k+)Team LeadershipCoverage AnalysisSubrogationRegulatory Compliance

ATS Keywords for Claims Adjuster

Use these naturally in your summary, skills, and experience when they reflect your background.

Claims AdjusterLitigation ManagementLarge Loss AdjustingReserve AuthorityTeam LeadershipCoverage AnalysisSubrogationRegulatory ComplianceSenior Claim Law AssociateChartered Property Casualty Underwritersoftware developmenttroubleshooting

How to Write a Senior Level Claims Adjuster Resume

After 15+ years managing complex litigation and large loss claims, your resume should read as an executive risk-management case study. Emphasize your reserve authority, the litigation exposure you've minimized, and the adjusting teams you've built and coached toward faster, more accurate large-loss resolutions.

Resume Writing Tips

Lead with reserve authority and exposure reduction

State your reserve authority level, such as $500k+, and quantify total indemnity exposure you reduced through strategic negotiation or litigation avoidance across your claim portfolio last year.

Show team leadership and mentoring scope

Cite how many adjusters you've managed or mentored and a measurable team outcome, such as reduced cycle time or improved subrogation recovery rate, to prove leadership beyond individual casework.

Prove litigation strategy expertise

Describe a specific large-loss litigation case you managed from reserve-setting through resolution, naming the outcome relative to initial demand, to show strategic command of high-stakes claims.

Skills to Highlight

Litigation Management

Detail your role directing outside counsel on high-value claims, naming case outcomes or cost savings achieved through active litigation strategy oversight.

Large Loss Adjusting

Cite the average claim value in your large-loss portfolio and a specific complex file you resolved favorably despite significant coverage or liability disputes.

Subrogation

Reference a subrogation recovery program you led or improved, naming the dollar recovery rate increase achieved across your team or book of business.

Team Leadership

State your direct reports count and a coaching outcome, like promoting adjusters to senior roles or improving team-wide settlement accuracy under your management.

Common Questions

Should I list the Chartered Property Casualty Underwriter designation prominently?

Yes, place CPCU near your name or in a credentials line. At the senior level it signals deep technical and coverage expertise that hiring managers use to shortlist candidates for litigation-heavy or large-loss claim leadership roles.

How do I quantify regulatory compliance work on a resume?

Cite specific audits you passed, market conduct exams you supported, or compliance initiatives you led across your team, naming any resulting reduction in violations or penalties to make otherwise abstract compliance work concrete and measurable.

Is it better to emphasize technical claims expertise or people leadership?

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