Apply Buddy
support@applybuddy.ai | (123) 456-7899 | Silicon Valley, CA
Professional Summary
Branch Manager with a track record of deposit and loan growth, strong cross-sell ratios, and clean audits across a full-service retail branch. Skilled at coaching bankers and developing local business relationships.
Professional Experience
- Grew branch deposit balances 14% year over year to $62M through an outbound small-business calling program.
- Increased consumer and small-business loan production 22% to $9.4M while keeping delinquency under 1.5%.
- Passed three consecutive audits with zero exceptions and maintained a satisfactory BSA/AML rating.
- Raised household cross-sell ratio from 2.1 to 3.4 products through daily referral huddles and banker coaching.
- Lifted branch net promoter score from 41 to 68 by closing the loop on monthly customer survey defects.
- Onboarded and licensed five new personal bankers, cutting ramp-to-goal time from six months to four.
Skills
P&L Management, Deposit Growth, Consumer Lending, Cross-Selling, BSA/AML Compliance, Sales Coaching, Business Development, Staffing
Education
Certifications
- NMLS Registered (MLO)
- BSA/AML Annual Certification