Apply Buddy
support@applybuddy.ai | (123) 456-7899 | Silicon Valley, CA
Professional Summary
Senior barista with 9+ years of hospitality experience leading shifts, coaching teams, and improving service workflows while upholding food safety standards.
Professional Experience
- Led a 10-person team responsible for espresso and beverage preparation, guest order taking and register service, and drink handoff accuracy and station cleanliness across opening and rush-hour service periods.
- Improved throughput 11% while maintaining strong sanitation and service compliance.
- Coached team members on quality, guest recovery, and station accountability.
- Supported hiring, onboarding, and performance development across multiple shifts.
- Built prep and service plans aligned with forecasted demand and labor targets.
- Monitored service KPIs and implemented corrective actions during high-traffic windows.
- Handled escalations requiring calm communication and policy-consistent decisions.
- Maintained audit-ready documentation for sanitation and safety checks.
- Recognized for sustained service quality and strong team retention.
Skills
Espresso Preparation, Milk Texturing, Order Accuracy, POS Operation, Customer Service, Station Cleanliness, Inventory Restocking, Speed of Service
Education
Certifications
- Specialty Coffee Association Barista Skills (Intermediate)
- Train-the-Trainer Certificate