Apply Buddy
support@applybuddy.ai | (123) 456-7899 | Silicon Valley, CA
Professional Summary
Senior shipping and receiving clerk with 9+ years of experience leading operations tied to shipping paperwork, labeling, and manifest preparation, inbound receiving verification and discrepancy logging, and WMS transactions and shipment status updates. Proven in mentoring teams, improving workflows, and sustaining quality and safety KPIs.
Professional Experience
- Led a 13-person team overseeing shipping paperwork, labeling, and manifest preparation, inbound receiving verification and discrepancy logging, and WMS transactions and shipment status updates for regional e-commerce and B2B freight lanes.
- Implemented workflow changes that improved throughput 12% while maintaining 99.4% accuracy.
- Monitored safety and quality KPIs, coaching leads on corrective actions and escalation paths.
- Partnered with operations leadership on staffing plans, labor allocation, and peak-season readiness.
- Standardized onboarding checklists and training aids for faster new-hire ramp-up.
- Served as escalation point for complex operational issues and customer-impacting delays.
- Performed advanced frontline duties and supported cross-training across departments.
- Maintained detailed records and communicated risks early to prevent service disruptions.
- Recognized for reliable attendance, safety performance, and collaborative problem solving.
Skills
Bill of Lading Processing, Inbound Receiving, Outbound Shipping, Inventory Reconciliation, Carrier Coordination, WMS Data Entry, Dock Scheduling, Damage Documentation
Education
Certifications
- OSHA 30-Hour General Industry
- IATA Dangerous Goods Awareness