Apply Buddy
support@applybuddy.ai | (123) 456-7899 | Silicon Valley, CA
Professional Summary
Senior Phlebotomist with 8+ years leading teams focused on collecting blood specimens through venipuncture and capillary draws, verifying patient identity and labeling specimens accurately, and maintaining chain-of-custody and specimen transport requirements. Drives operational improvements, coaching, and high-quality outcomes in fast-paced environments.
Professional Experience
- Led a team of 12 staff overseeing collecting blood specimens through venipuncture and capillary draws and verifying patient identity and labeling specimens accurately across inpatient units, specialty clinics, and support departments.
- Standardized procedures for maintaining chain-of-custody and specimen transport requirements and calming anxious patients and explaining procedures clearly, improving key quality metrics by 21% year over year.
- Partnered with leadership on staffing plans, audits, and continuous improvement initiatives.
- Served as senior resource for processing specimens for laboratory analysis and frontline escalation management.
- Coached peers on best practices, communication standards, and risk mitigation.
- Supported performance reporting and policy updates during operational changes.
- Provided direct support for collecting blood specimens through venipuncture and capillary draws while maintaining accurate documentation and follow-up.
- Collaborated with interdisciplinary teams to resolve service barriers quickly.
- Recognized for reliability, professionalism, and strong stakeholder communication.
Skills
Venipuncture, Capillary Collection, Specimen Labeling, Chain of Custody, Patient Identification, Infection Control, EMR Documentation, Quality Assurance
Education
Certifications
- Certified Phlebotomy Technician (CPT)
- BLS Certification