Apply Buddy
support@applybuddy.ai | (123) 456-7899 | Silicon Valley, CA
Professional Summary
Entry-level network engineer with 3 years supporting enterprise network operations across branch offices and remote users. Strong in troubleshooting, documentation, and change implementation.
Professional Experience
- Support routing, switching, and wireless changes across 18 branch locations.
- Resolve Tier 2 network incidents and restore service within defined SLA windows.
- Maintain firewall and VPN change records for weekly CAB review.
- Provided connectivity and hardware support for 500+ corporate users.
- Escalated recurring network issues with packet captures and root-cause notes.
- Updated network diagrams and port inventory records after site changes.
Skills
Routing and Switching, Network Design, Firewall Administration, VPN and Remote Access, LAN and WAN Management, Network Monitoring, Troubleshooting, Cisco Technologies
Education
Certifications
- Cisco Certified Network Associate (CCNA)
- CompTIA Security+