Apply Buddy
support@applybuddy.ai | (123) 456-7899 | Silicon Valley, CA
Professional Summary
Lodging Manager with practical experience delivering measurable results across hotel operations, revenue management, guest services. Known for reliable execution and effective cross-functional collaboration.
Professional Experience
- Improved guest satisfaction from 4.1 to 4.6 out of 5 through service training and recovery.
- Partnered with revenue management to raise ADR 14% while maintaining 78% occupancy.
- Led housekeeping and front desk teams of 55 staff with 20% lower turnover.
- Implemented preventive maintenance checklists, reducing rooms out of order 30%.
- Streamlined check-in workflow, cutting average wait time to under four minutes.
- Managed vendor contracts and inventories within a $1.2M budget.
Skills
Hotel Operations, Revenue Management, Guest Services, Housekeeping Oversight, Staff Scheduling, Budgeting, Quality Assurance, Vendor Management
Education
Certifications
- Certified Hotel Administrator (CHA)