Bank Teller resume keywords and skills

Teller postings screen for two things: whether you can be trusted with a cash drawer, and whether you follow procedure with a customer standing in front of you. They name cash handling, balancing, transaction processing and compliance terms like BSA, and most add referral or sales goals. Pull the posting's terms for work you have done, add drawer size or transaction counts, and put retail cash experience into the same words when it fits.

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Cash handling
Cash drawer balancing
Vault and ATM balancing
Teller cash recycler (TCR)
Transaction processing
Cashier's checks and money orders
Night deposit processing
Core banking software (Jack Henry, Fiserv)
Bank Secrecy Act (BSA)
Currency transaction reports (CTR)
Anti-money laundering (AML)
Identity verification
Check fraud detection
Check holds (Regulation CC)
Dual control
Product referrals
Cross-selling
Account maintenance
Digital banking

Bank Teller resume keywords

The bullets are writing models, not anyone's real results. Use a keyword only when you can back it with your own work.

Cash handling

Cash handling: The first term a branch manager looks for. Retail and restaurant cash experience counts if you give the amounts.; Handled cash for about 120 customer transactions a shift with a drawer limit of $15,000.
Cash drawer balancing: Tellers are measured on outages. State how often you balanced and your record against the branch's tolerance.; Completed cash drawer balancing at the end of every shift, staying within the branch's $5 variance limit for 18 months.
Vault and ATM balancing: Usually a senior teller task. If you have done it, say so, since it signals trust and readiness for a lead role.; Assisted with vault and ATM balancing under dual control, counting and verifying up to $250,000 each week.
Teller cash recycler (TCR): Many branches now use machines that count and dispense cash. Experience with one shortens training, so name it.; Operated a teller cash recycler for deposits and withdrawals and reconciled its totals at close.

Transactions and systems

Transaction processing: Postings use it for deposits, withdrawals, payments and transfers. List the types you ran and a daily count.; Completed transaction processing for about 120 customers a day, including deposits, withdrawals, loan payments and transfers.
Cashier's checks and money orders: Official items carry extra recordkeeping. Mention them if you issued them and kept the required purchase log.; Issued cashier's checks and money orders and logged cash purchases between $3,000 and $10,000 as required.
Night deposit processing: Commercial customers drop deposits after hours. Postings list it for branches with heavy business traffic.; Processed night deposit bags under dual control each morning, about 25 commercial deposits a day.
Core banking software (Jack Henry, Fiserv): Postings may name the core system, such as Jack Henry, Fiserv or FIS. List yours, since it cuts training time.; Posted transactions and looked up account history in Jack Henry SilverLake core banking software.

Compliance and fraud

Bank Secrecy Act (BSA): The federal law behind cash reporting and recordkeeping. Every teller is trained on it, so list it with what you gathered or flagged.; Followed Bank Secrecy Act procedures on every cash transaction and completed annual BSA training.
Currency transaction reports (CTR): Required for cash transactions over $10,000. Tellers gather the information, so describe that step if you did it.; Collected identification and transaction details for currency transaction reports on cash transactions over $10,000.
Anti-money laundering (AML): Postings pair it with BSA. Tellers spot unusual activity and refer it to the BSA officer, so word your part that way.; Escalated possible structuring and other AML red flags to the BSA officer through the branch referral form.
Identity verification: The plain safeguard against account takeover. Say what you checked before releasing funds.; Performed identity verification with photo ID and signature records before withdrawals and check cashing.
Check fraud detection: Tellers are the first line against altered and counterfeit items. A specific catch is stronger than the phrase alone.; Applied check fraud detection steps to large items, including calls to the issuing bank, and stopped three counterfeit checks in a year.
Check holds (Regulation CC): Regulation CC sets when deposited funds must be available. Postings want tellers who place holds correctly and explain them calmly.; Placed check holds under Regulation CC and explained funds availability dates to customers.
Dual control: Two people must be present for high-value tasks. Using the term shows you know branch security procedure.; Worked under dual control for vault access, cash shipments and ATM servicing.

Customer service and referrals

Product referrals: Most branches set referral goals for tellers. Give your monthly count, and say which products you listened for.; Made about 15 product referrals a month to personal bankers for checking, credit card and home equity needs.
Cross-selling: Postings often say cross-sell or needs-based sales. Tie it to a behavior, such as noticing a large balance sitting in checking.; Practiced cross-selling by suggesting mobile deposit and online bill pay during routine transactions.
Account maintenance: Covers address changes, stop payments and card requests. It shows you handle more than cash at the window.; Handled account maintenance requests such as address changes, stop payments and debit card orders.
Digital banking: Branches want tellers to move routine tasks to the app. Mention enrollments or demonstrations you gave.; Enrolled about 10 customers a week in digital banking and showed them mobile deposit on their own phones.

Bank Teller job description for a resume

Common duties written as resume bullets. Keep the ones you did and add your own numbers.

Process deposits, withdrawals, check cashing, loan payments and transfers accurately at the teller window.
Count, verify and balance a cash drawer at the start and end of each shift.
Verify customer identity and account authority before releasing funds.
Issue cashier's checks, money orders and other official items and keep required logs.
Follow Bank Secrecy Act procedures, including gathering information for currency transaction reports.
Examine checks for alterations and place holds according to funds availability policy.
Refer customers to bankers for accounts, loans and other services that fit their needs.
Assist with vault, ATM and night deposit balancing under dual control.
Answer account questions and help customers enroll in online and mobile banking.

Bank Teller resume summary examples

Entry level

Retail cashier with two years of cash handling at a high-volume grocery store, balancing a till of about $3,000 each shift with no write-ups for shortages. Served roughly 200 customers a day and resolved price and refund questions at the register. Seeking a teller position and ready to learn bank compliance procedures.

Experienced

Bank teller with 4 years at a community bank branch. Processes about 120 transactions a day, balances within a $5 tolerance and helps with vault and ATM balancing under dual control. Trained yearly on BSA and AML, gathers information for CTRs, and makes about 15 product referrals a month.

Phrases to replace on a bank teller resume

Handled cash transactions
Add volume and your balancing record. Processed about 120 transactions a shift and balanced within $5 for 18 months.
Provided excellent customer service
Describe what you did for customers. Explained check holds and enrolled about 10 customers a week in mobile banking.
Knowledge of banking regulations
Name the rule and your step. Gathered ID and transaction details for CTRs on cash over $10,000.

Bank Teller resume examples

See these keywords in a full resume, by experience level.

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Bank Teller resume keywords FAQ

What keywords should a bank teller resume include?

Cash handling, cash drawer balancing, transaction processing, BSA and AML, fraud detection and referrals or cross-selling appear in most teller postings. Add vault, ATM or dual control experience if you have it, and the core banking system by name. Use the posting's wording, and only for work you have done at a bank or can honestly map from retail.

What skills should I put on a bank teller resume with no experience?

Lead with cash handling from retail or food service, including the amount in your till and how you balanced it. Add customer counts, any sales or upselling goals you met, and experience checking IDs. Banks train new tellers on compliance, so do not list BSA or AML unless you have had that training.

Should a teller resume mention BSA and AML?

Yes, if you have worked as a teller, because every bank trains on them and postings search for the terms. Describe your part accurately. Tellers gather information for currency transaction reports and refer unusual activity to the BSA officer. The bank's compliance staff decide whether to file a suspicious activity report.

How do I describe cash drawer balancing on a resume?

State how often you balanced, the size of the drawer and your record against the branch's tolerance. For example: Balanced a $15,000 drawer at the end of every shift within a $5 variance. Claim a perfect record only if you had one, because a branch manager may ask your references.

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